FAQs
Are E-Cigarettes safe?
As with other fun things in life (like roller coaster rides or snowboarding), e-cigarettes are not without risk. While we work hard to make sure the e-juice we sell is as safe as possible, consumers are cautioned to read and adhere to the warnings on our website and the warning labels on the bottles. Please educate yourselves before you vape, and vape at your own risk.
What is an E-Cigarette?
Electronic cigarettes (also known as e-cigarettes or personal vaporizers) are an alternative to flame lit tobacco cigarettes. They are battery-operated devices that create an inhalable, water-based mist, or vapor, instead of smoke. The rechargeable battery powers a heating element called an “atomizer.” The element uses low heat to turn liquid in the cartridge, which contains propylene glycol, glycerin, food flavoring and nicotine (also known as e-liquid), into a fog-like mist or vapor.
What is E-Liquid?
E-liquid is a solution of propylene glycol (PG) and/or vegetable glycerin (VG), optional nicotine amounts, and food-grade flavorings. The solution vaporizes when heated and translates flavor, as well as throat and nicotine hit when inhaled, to simulate smoking.
What is the difference between nicotine and tobacco?
Nicotine and tobacco are not the same thing. Tobacco in traditional cigarettes consists of dried leaves that contain nicotine naturally. Nicotine, as a liquid, can be extracted from many different sources and then added into a PG/VG base along with flavorings. Even tomatoes contain small amounts of nicotine!
Are E-Liquids regulated by the FDA?
As of May 2016, the FDA began regulating e-liquids as tobacco products under the Federal Food, Drug, and Cosmetic Act. Implementation of FDA regulations is currently underway.
How much Nicotine is in each of the flavors?
E-Juice Corner offers e-juice flavors with different levels of nicotine, ranging from 0mg, 3mg, 6mg, to 12mg. The levels are stated on each bottle. When ordering online, you may choose your preferred level of nicotine at checkout.
When will my order ship?
Most orders usually ship within 1-3 days.
Where is my tracking number?
Once your order has shipped, you will receive a shipping confirmation email notifying you that your order has shipped. This email will contain your tracking number. If you did not receive this email, please contact our customer service team at support@ejuicecorner.com.
What if I made a mistake on my order?
If you made a mistake on your order, please contact our customer service department at info@ejuicecorner.com for help.
What if I received something wrong on my order?
If you have received an order that is damaged or contained the wrong product, please take a picture immediately and email our Customer Service team at support@ejuicecorner.com and we will work to resolve your issues immediately.
What carrier do you use for shipping?
Domestic:
- USPS First Class: Usually delivers within 3-5 business days
- USPS Priority: Usually delivers within 2-3 business days
International:
- USPS First Class: Usually delivers within 7-10 business days
- USPS Priority: Usually delivers within 5-7 business days
*Please note: USPS Shipping timelines are not guaranteed.
* Custom Inspections may further delay your order outside of our control. Please ensure you are able to import e-juice with nicotine into your country. We are not responsible for shipments seized by Customs or your Country and no refund will be provided if this happens.
Once an order has shipped we are no longer responsible for how long an order takes to deliver to you. There are many factors that can affect shipping timelines, including weather, postal courier errors, etc. We will ship your order in accordance with the timelines stated above. We will also be more than happy to open an investigation for you, but we cannot reship or refund an order that has been shipped.
My order status says, "Unfulfilled". What does this mean?
Unfulfilled means that the order has been placed and the payment has been received and one of our personnel has not fulfilled the order yet.
Fulfilled means that the order has been received and has started its 1-3 business day shipping process of fulfillment.